1) Understand The Call Goal
Before you even pick up the phone, you need to have a clear idea of your intention and goal for the call. Do you have a direction that you want your prospect to head in after speaking to you? If you do not have a vision for your call, you are unlikely to achieve the end result that you want.
2) Giving Away The Goods
This task is simple. You have to be a little insight in this step. You do not want to just spew all of your information out on a potential prospect. You need to gauge their level of interest and then go from there. Someone might tell you that they want you to send them information, when in reality, they are just trying to get rid of you.
3) Bad Phone Manners
Good phone etiquette seems simple enough to achieve. However, when you are in a stressful situation, you might not even realize what you are doing. Do not chew gum, snack, or attempt to multi-task while you are making a call. Your prospect will be distracted by your poor manners and they may get the wrong impression of you.
4) Listen To Your Prospect
If you want to know what your prospect is thinking, just listen to them. Make sure that you do not monopolize the conversation. Poor listening skills will lead to failure.
5) Don't Make Your Fears Theirs
Although you might think that someone is pushing you off because they are busy at the moment does not mean that they don't want to speak to you. Request a better time to reach them and then call them back at that time.
6) Failing To Ask Enough Questions
There are things that you need to know about your prospect to qualify them, but also make sure to find out about what they want you to know. People love to talk about themselves, their families, and things of interest to them. You will build rapport with them by being interested in what interests them.
7) Be Prepared
You would never dream of speaking to a room full of people without having prepared ahead of time. The phone is no different. You really need to take some time and go over what you have to say. Ask a friend or family member to do some role playing with you. There's nothing worse than fumbling over your words when you are talking to a prospect.
8) Request What You Want
You want to push your client to action. Ask them to do their due diligence and research what you're telling them. By asking them to do something for you, you will be creating an opportunity for a callback to make sure that they have followed through with their end of the deal. - 15359
Before you even pick up the phone, you need to have a clear idea of your intention and goal for the call. Do you have a direction that you want your prospect to head in after speaking to you? If you do not have a vision for your call, you are unlikely to achieve the end result that you want.
2) Giving Away The Goods
This task is simple. You have to be a little insight in this step. You do not want to just spew all of your information out on a potential prospect. You need to gauge their level of interest and then go from there. Someone might tell you that they want you to send them information, when in reality, they are just trying to get rid of you.
3) Bad Phone Manners
Good phone etiquette seems simple enough to achieve. However, when you are in a stressful situation, you might not even realize what you are doing. Do not chew gum, snack, or attempt to multi-task while you are making a call. Your prospect will be distracted by your poor manners and they may get the wrong impression of you.
4) Listen To Your Prospect
If you want to know what your prospect is thinking, just listen to them. Make sure that you do not monopolize the conversation. Poor listening skills will lead to failure.
5) Don't Make Your Fears Theirs
Although you might think that someone is pushing you off because they are busy at the moment does not mean that they don't want to speak to you. Request a better time to reach them and then call them back at that time.
6) Failing To Ask Enough Questions
There are things that you need to know about your prospect to qualify them, but also make sure to find out about what they want you to know. People love to talk about themselves, their families, and things of interest to them. You will build rapport with them by being interested in what interests them.
7) Be Prepared
You would never dream of speaking to a room full of people without having prepared ahead of time. The phone is no different. You really need to take some time and go over what you have to say. Ask a friend or family member to do some role playing with you. There's nothing worse than fumbling over your words when you are talking to a prospect.
8) Request What You Want
You want to push your client to action. Ask them to do their due diligence and research what you're telling them. By asking them to do something for you, you will be creating an opportunity for a callback to make sure that they have followed through with their end of the deal. - 15359
About the Author:
Are you tired of making endless cold calls with no results? If so, check out Brian McCoy's Xocai Healthy Chocolate automated marketing system to find out how to put a system to work for you! Author: Brian McCoy is a 6 figure earner and a top earner in the home business industry. Brian devotes the time, energy, and effort into his team and works with them to realize their dreams.
