Can you make my chocolate a different color and/or flavor?
Absolutely; we love to make our customers happy. If you have a certain color that you need for your special event, just mail us a color swatch and we will try to match it, as close to the swatch as possible. We can also add flavorings and crunches to add a different twist to your order. A slight upcharge will apply when customizing colors and flavors.You can pay through check, money order, MasterCard or Visa. At this time, we do not accept Discover or American Express.
How should I store my chocolate once I receive it?
Chocolate is best kept in a cool dark place, at temperatures between 63-75F. Your chocolates should not be refrigerated or frozen, as this will damage the chocolates and images. Chocolates with images might fade if exposed to direct light for too long, so store them out of direct light until your event. It is also important that you avoid storing your chocolate near materials with strong odors. Chocolate absorbs any nearby odor, thus altering the flavor of the product.For personal service, please call us toll free to place the order. You can also email () us with your physical address & M/C or Visa # and CVV2 # (last 3 digit on the back of your credit card). The other option would be to print out an order form, enclose a check & mail to: Favorcopia, 3819 Vineyard Ave., #34, Pleasanton, CA 94566. Please remember to put down an email address or phone # so that we can reach you..
What if my order arrives damaged?
We take great care packaging your order to ensure that it arrives in perfect condition. All packages are shipped with insurance to cover damage during transit. If the package is physically damaged due to shipping, please tell the driver to note the damage. Call us immediately so we can settle the damage dispute with the appropriate carrier and arrange for a replacement order.
Can you make my chocolate a different color and/or flavor?
Absolutely; we love to make our customers happy. If you have a certain color that you need for your special event, just mail us a color swatch and we will try to match it, as close to the swatch as possible. We can also add flavorings and crunches to add a different twist to your order. A slight upcharge will apply when customizing colors and flavors.
How much is shipping?
Shipping is available throughout the United States . Shipping rates vary, so we will give you an estimate based on the size of your order. At that time we can discuss the different shipping methods and rates.Yes, we do. Due to the high volume of requests for samples, we have to charge our customers the cost of the finished sample item plus $3.
Can you rush my order?
Yes, we can do a UPS 3-day select for $$/extra (please call for quote). Please indicate that this is your wish on the order form.Chocolate is best kept in a cool dark place, at temperatures between 63-75F. Your chocolates should not be refrigerated or frozen, as this will damage the chocolates and images. Chocolates with images might fade if exposed to direct light for too long, so store them out of direct light until your event. - 15359
Absolutely; we love to make our customers happy. If you have a certain color that you need for your special event, just mail us a color swatch and we will try to match it, as close to the swatch as possible. We can also add flavorings and crunches to add a different twist to your order. A slight upcharge will apply when customizing colors and flavors.You can pay through check, money order, MasterCard or Visa. At this time, we do not accept Discover or American Express.
How should I store my chocolate once I receive it?
Chocolate is best kept in a cool dark place, at temperatures between 63-75F. Your chocolates should not be refrigerated or frozen, as this will damage the chocolates and images. Chocolates with images might fade if exposed to direct light for too long, so store them out of direct light until your event. It is also important that you avoid storing your chocolate near materials with strong odors. Chocolate absorbs any nearby odor, thus altering the flavor of the product.For personal service, please call us toll free to place the order. You can also email () us with your physical address & M/C or Visa # and CVV2 # (last 3 digit on the back of your credit card). The other option would be to print out an order form, enclose a check & mail to: Favorcopia, 3819 Vineyard Ave., #34, Pleasanton, CA 94566. Please remember to put down an email address or phone # so that we can reach you..
What if my order arrives damaged?
We take great care packaging your order to ensure that it arrives in perfect condition. All packages are shipped with insurance to cover damage during transit. If the package is physically damaged due to shipping, please tell the driver to note the damage. Call us immediately so we can settle the damage dispute with the appropriate carrier and arrange for a replacement order.
Can you make my chocolate a different color and/or flavor?
Absolutely; we love to make our customers happy. If you have a certain color that you need for your special event, just mail us a color swatch and we will try to match it, as close to the swatch as possible. We can also add flavorings and crunches to add a different twist to your order. A slight upcharge will apply when customizing colors and flavors.
How much is shipping?
Shipping is available throughout the United States . Shipping rates vary, so we will give you an estimate based on the size of your order. At that time we can discuss the different shipping methods and rates.Yes, we do. Due to the high volume of requests for samples, we have to charge our customers the cost of the finished sample item plus $3.
Can you rush my order?
Yes, we can do a UPS 3-day select for $$/extra (please call for quote). Please indicate that this is your wish on the order form.Chocolate is best kept in a cool dark place, at temperatures between 63-75F. Your chocolates should not be refrigerated or frozen, as this will damage the chocolates and images. Chocolates with images might fade if exposed to direct light for too long, so store them out of direct light until your event. - 15359
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